1. Introduction
This Privacy Policy describes how EMK-Parts LLS (hereinafter referred to as "the Company," "We," or "Us") collects, uses, and protects the personal data you provide when using our website,
By using the Site, you consent to the terms of this Privacy Policy.
2. Data We Collect (Non-Registration Model)
Since we do not offer user registration on our Site, the data we collect is limited to information necessary for processing your requests and providing our services.
2.1. Personal Data You Voluntarily Submit (via Contact or Quote Request Forms):
When you submit a request for a quote, parts availability, or any inquiry, you provide us with:
- Contact Information: Name, phone number, and email address.
- Equipment Identification Data (Crucial for service): Serial number of the machine, machine type, manufacturer, model, and year of production (necessary for accurate part selection for industrial conveyors and packaging equipment).
- Delivery Information: Shipping address (if requesting delivery details).
2.2. Automatically Collected Data (Technical Information):
We also collect non-personal information through automated means:
- Usage Data: Your IP address, browser type, operating system, time of access, and pages visited on our Site.
- Cookies: Information collected via cookies and similar tracking technologies (detailed in Section 5).
3. Purpose of Data Collection and Use
We use your data strictly for the following purposes:
- Processing Quote Requests: To contact you, calculate the cost of industrial parts, and accurately select the required components based on the equipment's serial number and technical specifications provided in your request.
- Fulfilling Orders and Logistics: To process, manage, and arrange the delivery of your industrial equipment parts once an order is finalized.
- Service Improvement: To analyze website performance and improve the quality and usability of our services for our B2B clients.
- Communication and Support: To respond to your technical inquiries, provide support, and manage your account (if applicable).
4. Data Sharing and Disclosure
We do not sell or lease your Personal Data to third parties. We may share your data only when necessary to perform our services or as required by law:
- Logistics Providers: With carriers and delivery services to fulfill your order.
- Legal Compliance: With governmental or regulatory authorities when required by law (e.g., court order).
5. Use of Cookies and Tracking Technologies
Our Site uses cookies to enhance your user experience and gather analytical data:
- Functionality Cookies: To remember your preferences and settings.
- Analytical Cookies: We use services like Google Analytics to understand how visitors interact with the Site (e.g., which pages are most popular) to help us improve our service.
You have the ability to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. However, this may prevent you from taking full advantage of the website.
6. Data Security and Retention
We implement appropriate organizational and technical measures to protect your data from unauthorized access, destruction, alteration, or disclosure. This includes data encryption (SSL), restricting access to databases, and regular security updates.
We retain your personal data only for as long as necessary to fulfill the purposes outlined in this Policy, typically until your request is fully processed and a reasonable period thereafter for record-keeping.
7. Your Data Rights
Under Ukrainian law concerning personal data protection, you have the right to:
- Be informed about the sources of collection and location of your personal data.
- Access your personal data.
- Withdraw your consent for processing your personal data.
- Request the correction or deletion of your personal data.
To exercise any of these rights, please contact us using the details below.
8. Changes to This Privacy Policy
We reserve the right to amend this Policy at any time. Any changes will be effective immediately upon posting the revised Policy on this page. We encourage you to periodically review this page for the latest information.
Last Updated: May 27, 2025